{"id":3387,"date":"2021-05-09T08:18:21","date_gmt":"2021-05-09T08:18:21","guid":{"rendered":"https:\/\/mygoodinterview.com\/?p=3387"},"modified":"2023-03-07T09:50:44","modified_gmt":"2023-03-07T09:50:44","slug":"customer-service-mock-interview","status":"publish","type":"post","link":"https:\/\/mygoodinterview.com\/fr\/entretien-blanc-sur-le-service-clientele\/","title":{"rendered":"Entretien fictif du service client"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"3387\" class=\"elementor elementor-3387\">\n\t\t\t\t\t\t<div class=\"elementor-inner\">\n\t\t\t\t<div class=\"elementor-section-wrap\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d45f2e6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d45f2e6\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-f37e31d\" data-id=\"f37e31d\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4f39f0d elementor-widget elementor-widget-text-editor\" data-id=\"4f39f0d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\">\n\t\t\t\t<h2>Instructions d&#039;entretien fictif du service client<\/h2><div>Cette simulation d&#039;entretien avec le service client contient des questions tir\u00e9es d&#039;entretiens r\u00e9els dans de grandes organisations telles que Google et Microsoft. Il y a des questions de service \u00e0 la client\u00e8le et de personnalit\u00e9. En fin de compte, vous obtiendrez des commentaires d\u00e9taill\u00e9s sur vos comp\u00e9tences en service \u00e0 la client\u00e8le ainsi que sur la fa\u00e7on dont votre personnalit\u00e9 correspond aux emplois de service \u00e0 la client\u00e8le.<span style=\"font-size: 1rem;\">\u00a0<\/span><\/div><div>\u00a0<\/div><div>Il y a des questions \u00e0 choix multiples ainsi que 5-6 questions vid\u00e9o. Si vous n&#039;avez pas le temps pour les questions vid\u00e9o, vous pouvez les ignorer, mais les faire aidera grandement l&#039;IA \u00e0 vous donner des r\u00e9sultats pr\u00e9cis. Pour toutes les questions vid\u00e9o, prenez autant de temps que vous le souhaitez pour vous pr\u00e9parer puis enregistrez entre 2 et 5 minutes afin <strong><a href=\"https:\/\/www.verywellmind.com\/can-artificial-intelligence-help-depression-4158330\" target=\"_blank\" rel=\"noopener\">intelligence artificielle<\/a><\/strong> peut vous donner des r\u00e9sultats pr\u00e9cis, r\u00e9p\u00e9tez votre enregistrement vid\u00e9o jusqu&#039;\u00e0 ce que vous soyez satisfait de votre r\u00e9ponse. Votre vie priv\u00e9e est hautement respect\u00e9e, ce moteur d&#039;IA ne stocke aucune vid\u00e9o, il est supprim\u00e9 une fois l&#039;analyse termin\u00e9e.<\/div><div>\u00a0<\/div><div>\u00a0<\/div><p><script async src=\"https:\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-4029118903982148\" crossorigin=\"anonymous\"><\/script><br \/><!-- Post Ad 2 --><br \/><ins class=\"adsbygoogle\" style=\"display: block;\" data-ad-client=\"ca-pub-4029118903982148\" data-ad-slot=\"5932824352\" data-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins><br \/><script>\n   (adsbygoogle = window.adsbygoogle || []).push({});\n<\/script><\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-742061e\" data-id=\"742061e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-2a7c38c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2a7c38c\" data-element_type=\"section\" data-settings=\"{&quot;sticky&quot;:&quot;top&quot;,&quot;sticky_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;],&quot;sticky_offset&quot;:0,&quot;sticky_effects_offset&quot;:0}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-f16a556\" data-id=\"f16a556\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6ef7676 elementor-widget elementor-widget-heading\" data-id=\"6ef7676\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"elementor-heading-title elementor-size-large\"><a href=\"http:\/\/mygoodinterview.com\/fr\/pro-personality-test\/\" target=\"_blank\">TEST DE PERSONNALIT\u00c9 GUID\u00c9 PAR L&#039;IA<\/a><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d417de9 elementor-widget elementor-widget-image\" data-id=\"d417de9\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-image\">\n\t\t\t\t\t\t\t\t\t\t\t\t<img width=\"640\" height=\"360\" src=\"https:\/\/mygoodinterview.com\/wp-content\/uploads\/2021\/05\/Careers-1024x576.jpg\" class=\"attachment-large size-large\" alt=\"Carri\u00e8res\" srcset=\"https:\/\/mygoodinterview.com\/wp-content\/uploads\/2021\/05\/Careers-1024x576.jpg 1024w, https:\/\/mygoodinterview.com\/wp-content\/uploads\/2021\/05\/Careers-300x169.jpg 300w, https:\/\/mygoodinterview.com\/wp-content\/uploads\/2021\/05\/Careers-768x432.jpg 768w, https:\/\/mygoodinterview.com\/wp-content\/uploads\/2021\/05\/Careers-1536x864.jpg 1536w, https:\/\/mygoodinterview.com\/wp-content\/uploads\/2021\/05\/Careers-18x10.jpg 18w, https:\/\/mygoodinterview.com\/wp-content\/uploads\/2021\/05\/Careers.jpg 1920w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2230753 elementor-button-success elementor-align-center elementor-widget elementor-widget-button\" data-id=\"2230753\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a href=\"http:\/\/mygoodinterview.com\/fr\/pro-personality-test\/\" target=\"_blank\" class=\"elementor-button-link elementor-button elementor-size-sm\" role=\"button\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t<span class=\"elementor-button-icon elementor-align-icon-left\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"far fa-check-circle\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"elementor-button-text\">Faites le test maintenant<\/span>\n\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-274b03a elementor-widget elementor-widget-heading\" data-id=\"274b03a\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"elementor-heading-title elementor-size-default\"><a href=\"http:\/\/mygoodinterview.com\/fr\/pro-personality-test\/\" target=\"_blank\">Utilisez l&#039;intelligence artificielle pour d\u00e9couvrir\u00a0:<\/a><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-85505f0 elementor-widget elementor-widget-heading\" data-id=\"85505f0\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"elementor-heading-title elementor-size-default\"><a href=\"http:\/\/mygoodinterview.com\/fr\/pro-personality-test\/\" target=\"_blank\">1- Quel m\u00e9tier correspond \u00e0 mon type de personnalit\u00e9 ?<\/a><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-42b31dc elementor-widget elementor-widget-heading\" data-id=\"42b31dc\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"elementor-heading-title elementor-size-default\"><a href=\"http:\/\/mygoodinterview.com\/fr\/pro-personality-test\/\" target=\"_blank\">2- Quel partenaire romantique me convient le mieux ?<\/a><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-07f4fb6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"07f4fb6\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-0ef71b6\" data-id=\"0ef71b6\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8b86d30 elementor-position-top elementor-vertical-align-top elementor-widget elementor-widget-image-box\" data-id=\"8b86d30\" data-element_type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><h2 class=\"elementor-image-box-title\"><a href=\"http:\/\/mygoodinterview.com\/fr\/plans\/premium-personality-test\/\">Quel type de travail convient le mieux \u00e0 mon type de personnalit\u00e9, d\u00e9couvrez la r\u00e9ponse \u00e0 l&#039;aide de l&#039;intelligence artificielle\u00a0?<\/a><\/h2><\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-660504b\" data-id=\"660504b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-353593b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"353593b\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-f1c7894\" data-id=\"f1c7894\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b509a0e elementor-widget elementor-widget-text-editor\" data-id=\"b509a0e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\">\n\t\t\t\t<h2>Questions d&#039;entretien d&#039;embauche pour le service client<\/h2><ul><li>Quels sont vos objectifs personnels de carri\u00e8re ?<\/li><li>Comment tu <strong><a href=\"https:\/\/positivepsychology.com\/empathy\/\" target=\"_blank\" rel=\"noopener\">d\u00e9finir l&#039;empathie<\/a><\/strong>? Pouvez-vous donner un exemple d&#039;une situation ant\u00e9rieure o\u00f9 vous avez utilis\u00e9 l&#039;empathie\u00a0?<\/li><li>Quelle est votre strat\u00e9gie pour d\u00e9samorcer les clients en col\u00e8re\u00a0?<\/li><li>Pouvez-vous partager une exp\u00e9rience o\u00f9 vous avez re\u00e7u un service client insatisfaisant et des fa\u00e7ons dont il aurait pu \u00eatre meilleur\u00a0?<\/li><li>Y a-t-il eu une situation o\u00f9 vous n&#039;avez pas pu r\u00e9soudre les probl\u00e8mes des clients et partager le r\u00e9sultat\u00a0?<\/li><\/ul><p><script src=\"https:\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-4029118903982148\" async=\"\" crossorigin=\"anonymous\"><\/script><br \/><!-- Post Ad 2 --><br \/><ins class=\"adsbygoogle\" style=\"display: block;\" data-ad-client=\"ca-pub-4029118903982148\" data-ad-slot=\"5932824352\" data-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins><br \/><script>\n   (adsbygoogle = window.adsbygoogle || []).push({});\n<\/script><\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-12831c9\" data-id=\"12831c9\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a99474a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a99474a\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-6b7daf1\" data-id=\"6b7daf1\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c2617a0 elementor-position-top elementor-vertical-align-top elementor-widget elementor-widget-image-box\" data-id=\"c2617a0\" data-element_type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><a href=\"http:\/\/mygoodinterview.com\/fr\/plans\/premium-personality-test\/\"><img width=\"300\" height=\"169\" src=\"https:\/\/mygoodinterview.com\/wp-content\/uploads\/2022\/06\/True-Color-Personality-300x169.jpg\" class=\"attachment-medium size-medium\" alt=\"Personnalit\u00e9 de la vraie couleur\" \/><\/a><\/figure><div class=\"elementor-image-box-content\"><h2 class=\"elementor-image-box-title\"><a href=\"http:\/\/mygoodinterview.com\/fr\/plans\/premium-personality-test\/\">Quelles personnes c\u00e9l\u00e8bres ont le m\u00eame type de personnalit\u00e9 que moi\u00a0?<\/a><\/h2><\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-f70e5b0\" data-id=\"f70e5b0\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-bbf95e1 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"bbf95e1\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-7b5df31\" data-id=\"7b5df31\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-dcc5623 elementor-widget elementor-widget-text-editor\" data-id=\"dcc5623\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\">\n\t\t\t\t<h3>Avant de passer cet entretien fictif du service client<\/h3><figure id=\"attachment_8071\" aria-describedby=\"caption-attachment-8071\" style=\"width: 1920px\" class=\"wp-caption aligncenter\"><a href=\"http:\/\/mygoodinterview.com\/wp-content\/uploads\/2022\/02\/Free-Customer-Service-Mock-Interview.jpg\"><img class=\"size-full wp-image-8071\" src=\"http:\/\/mygoodinterview.com\/wp-content\/uploads\/2022\/02\/Free-Customer-Service-Mock-Interview.jpg\" alt=\"Entretien simul\u00e9 du service client gratuit\" width=\"1920\" height=\"1080\" srcset=\"https:\/\/mygoodinterview.com\/wp-content\/uploads\/2022\/02\/Free-Customer-Service-Mock-Interview.jpg 1920w, https:\/\/mygoodinterview.com\/wp-content\/uploads\/2022\/02\/Free-Customer-Service-Mock-Interview-300x169.jpg 300w, https:\/\/mygoodinterview.com\/wp-content\/uploads\/2022\/02\/Free-Customer-Service-Mock-Interview-1024x576.jpg 1024w, https:\/\/mygoodinterview.com\/wp-content\/uploads\/2022\/02\/Free-Customer-Service-Mock-Interview-768x432.jpg 768w, https:\/\/mygoodinterview.com\/wp-content\/uploads\/2022\/02\/Free-Customer-Service-Mock-Interview-1536x864.jpg 1536w, https:\/\/mygoodinterview.com\/wp-content\/uploads\/2022\/02\/Free-Customer-Service-Mock-Interview-18x10.jpg 18w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/><\/a><figcaption id=\"caption-attachment-8071\" class=\"wp-caption-text\">Image par <a href=\"https:\/\/pixabay.com\/users\/mohamed_hassan-5229782\/?utm_source=link-attribution&amp;utm_medium=referral&amp;utm_campaign=image&amp;utm_content=3536331\">Mohamed Hassan<\/a> \u00e0 partir de <a href=\"https:\/\/pixabay.com\/?utm_source=link-attribution&amp;utm_medium=referral&amp;utm_campaign=image&amp;utm_content=3536331\">Pixabay<\/a><\/figcaption><\/figure><div><p><strong><a href=\"https:\/\/mygoodinterview.com\/fr\/questions-dentretien-pratique-pour-le-service-a-la-clientele\/\">Consultez cet article<\/a><\/strong> sur les questions d&#039;entrevue, les conseils et les meilleures r\u00e9ponses.<\/p><\/div>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-ca3a5c5\" data-id=\"ca3a5c5\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-55edf0a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"55edf0a\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-eea0aec\" data-id=\"eea0aec\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b1e7a01 elementor-position-top elementor-vertical-align-top elementor-widget elementor-widget-image-box\" data-id=\"b1e7a01\" data-element_type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><a href=\"http:\/\/mygoodinterview.com\/fr\/plans\/premium-personality-test\/\"><img width=\"300\" height=\"169\" src=\"https:\/\/mygoodinterview.com\/wp-content\/uploads\/2022\/06\/DISC-Personality-Profile-300x169.jpg\" class=\"attachment-medium size-medium\" alt=\"Profil de personnalit\u00e9 DISC\" \/><\/a><\/figure><div class=\"elementor-image-box-content\"><h2 class=\"elementor-image-box-title\"><a href=\"http:\/\/mygoodinterview.com\/fr\/plans\/premium-personality-test\/\">Test de personnalit\u00e9 premium utilisant l&#039;intelligence artificielle<\/a><\/h2><\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-3310fe1\" data-id=\"3310fe1\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-42081f4 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"42081f4\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-51f500c\" data-id=\"51f500c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a202316 elementor-widget elementor-widget-text-editor\" data-id=\"a202316\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\">\n\t\t\t\t<div><p>\u00a0<\/p><p><script src=\"https:\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-4029118903982148\" async=\"\" crossorigin=\"anonymous\"><\/script><br \/><!-- Post Ad 2 --><br \/><ins class=\"adsbygoogle\" style=\"display: block;\" data-ad-client=\"ca-pub-4029118903982148\" data-ad-slot=\"5932824352\" data-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins><br \/><script>\n   (adsbygoogle = window.adsbygoogle || []).push({});\n<\/script><\/p><\/div><h3>Quels commentaires et r\u00e9sultats d&#039;entretien obtiendrez-vous de cette simulation d&#039;entretien avec le service client\u00a0?<\/h3><p>Vos r\u00e9ponses seront trait\u00e9es par un service d&#039;intelligence artificielle, il v\u00e9rifiera vos r\u00e9ponses, les expressions faciales et le ton de la voix. Le service d&#039;intelligence artificielle v\u00e9rifiera si vos comp\u00e9tences correspondent aux comp\u00e9tences requises pour les emplois de service \u00e0 la client\u00e8le. De plus, vous obtiendrez des r\u00e9sultats sur votre personnalit\u00e9, en g\u00e9n\u00e9ral, en utilisant la th\u00e9orie des cinq grandes personnalit\u00e9s. <strong><a href=\"https:\/\/mygoodinterview.com\/fr\/test-gratuit-des-cinq-grands-traits-de-personnalite\/\">Ici<\/a><\/strong> vous pouvez trouver plus de d\u00e9tails sur la th\u00e9orie des cinq grandes personnalit\u00e9s.<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-4ed8396\" data-id=\"4ed8396\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-cd1157c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"cd1157c\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-dab78d8\" data-id=\"dab78d8\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b953015 elementor-widget elementor-widget-shortcode\" data-id=\"b953015\" data-element_type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-shortcode\"><div class=\"h5p-iframe-wrapper\"><iframe id=\"h5p-iframe-27\" class=\"h5p-iframe\" data-content-id=\"27\" style=\"height:1px\" src=\"about:blank\" frameborder=\"0\" scrolling=\"no\" title=\"Entretien fictif du service client\"><\/iframe><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-47e5d8f\" data-id=\"47e5d8f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Instructions pour l&#039;entretien simul\u00e9 du service client Cet entretien simul\u00e9 du service client contient des questions tir\u00e9es d&#039;entretiens r\u00e9els dans de grandes organisations telles que Google et Microsoft. Il y a des questions sur le service client et la personnalit\u00e9. En fin de compte, vous obtiendrez des commentaires d\u00e9taill\u00e9s sur vos comp\u00e9tences en service client ainsi que sur la mani\u00e8re dont votre personnalit\u00e9 correspond\u2026<\/p>","protected":false},"author":3,"featured_media":1117,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0},"categories":[211],"tags":[212,172,173],"acf":[],"_links":{"self":[{"href":"https:\/\/mygoodinterview.com\/fr\/wp-json\/wp\/v2\/posts\/3387"}],"collection":[{"href":"https:\/\/mygoodinterview.com\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mygoodinterview.com\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mygoodinterview.com\/fr\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/mygoodinterview.com\/fr\/wp-json\/wp\/v2\/comments?post=3387"}],"version-history":[{"count":0,"href":"https:\/\/mygoodinterview.com\/fr\/wp-json\/wp\/v2\/posts\/3387\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mygoodinterview.com\/fr\/wp-json\/wp\/v2\/media\/1117"}],"wp:attachment":[{"href":"https:\/\/mygoodinterview.com\/fr\/wp-json\/wp\/v2\/media?parent=3387"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mygoodinterview.com\/fr\/wp-json\/wp\/v2\/categories?post=3387"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mygoodinterview.com\/fr\/wp-json\/wp\/v2\/tags?post=3387"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}